Who it is for
The same gap, in six industries and on six desks.
A provider bills a credential, not a system. Wherever agents run, that produces the same result: one monthly total, no attribution, and a limit that notifies rather than blocks. What changes by industry and by role is which of those hurts first.
A support desk finds out because cost per resolved conversation stops being computable. A finance team finds out because there is no dimension to allocate against. A platform engineer finds out when someone asks for a limit and the only one available stops every agent sharing the credential rather than the one misbehaving. Same missing attribution, four different weeks.
The pages below are not case studies and do not claim customers we do not have. Each one states a situation, the three things a provider console cannot tell you about it, and the capability that answers each — every one of which is documented in the SDK reference rather than asserted here.
Industries
Where the cost lands, and what it is measured against.
Roles
Who gets asked the question, and what they need to answer it.
Not sure which of these you are?
Start with the free tier. 2,500 events a month is enough to see where your spend actually goes before it is a budgeting question.